Swachh. respects your privacy and value the information you share with us.

How we collect your data

When you use our website, your personal data is collected in the following ways:

  • Information you manually enter on our website or forms. For example, we ask for your contact information when you fill up a Contact us form. If you don’t want to provide this data, you don’t have to. However, this might limit the services we are able to offer you.
  • Automatic Information Collection: Some information we collect happens automatically as an outcome of you visiting our website. This is information like IP address, device type, session time etc. We also track your behaviour on our websites and services (like Electronic Direct Mail) which shows us the pages you view and the route you take to get there. This data helps us to understand your usage of our website and services and assists us in tailoring the user experience to be better for you. Some of this information is tracked using tracking technologies like cookies.

How we use your data

We use your personal information to better tailor our website and services, and to maintain our relationship with you. This includes:

  • Using the information, we have to communicate with you, via email, phone or in person.
  • Improving our service offering and products: for example, by analysing your use of our website and services so that we can iteratively improve our services.

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crimes. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

How do we protect your data and keep it secure

We take precautions to keep the information provided by the users confidential and secure. When you submit sensitive information via the website, your information is protected both online and offline. Any user browsing the site generally is not required to disclose his/her identity or provide any information about him/her, except at the time of filling up any Enquiry or Contact Us form.

If you are unhappy with the steps we have taken to meet best practice privacy policy regulations, please get in touch with us by sending a mail to [email protected]– we are always looking to improve.